Podcast: Russ Hawkins on Unlocking the Future of Retail: Challenges and Data Insights

October 04, 2023 | By Russ Hawkins

The world of retail optimization comes to life in a dynamic conversation between Russ Hawkins of Agilence and Milena Salmon, host of HIVERY's Retail Maverick show. This podcast delves into the intricacies of the retail landscape and how retail data is reshaping the industry.

Listeners will gain insights into various facets of retail, from table service restaurants to grocery stores and specialty retail. Russ Hawkins discusses the unique challenges faced by different retail environments and the power of data analysis in addressing them.

Key takeaways from this podcast include:

Understanding Retail Diversity: Russ highlights the diversity within the retail industry, encompassing fast food, table service, grocery, self-ordering kiosks, and the consultative approach of specialty retail. Each sector has distinct data utilization needs.

Data Complexity: Russ explores why achieving effective inventory management is an incredibly complex challenge. It involves adapting to local preferences and aesthetics while optimizing distribution and seamlessly integrating online and physical retail.

Enhancing Customer Experience: Overall, listeners will better understand how data analysis is pivotal in enhancing customer experiences and operational efficiency across the retail spectrum.

This podcast provides a comprehensive understanding of the retail industry and how data can help businesses thrive in a constantly evolving market.

Subscribe to HIVERY updates